Engagement and Communications
Workshop development and delivery
Coaching and Training
Policy and Process Development
Throughout my 'people and change' career, I have contributed to business outcomes through a people-focused approach to business transformation.
From ambiguous Greenfield projects to ASX listed entities, I have provided support to, and consulted with Boards, leadership teams and managers on the development and delivery of effective ‘people and change' strategies in complex and changing commercial environments.
Roles include: Lead Change Manager, Head of People and Engagement, Change Management, Group Executive People, Culture and Change, and National HR, Communication and Change Manager.
"Felicity’s approach to business and management was strategic, instinctive, supportive and effective..."
"Felicity provided support during a complex company acquisition and sale process... the effect of Felicity’s expertise and experience is long-lasting."
"Felicity was able to balance between being an advisor and being an educator to prepare us for the ‘real race’. She understands the complexity of delivery in a real-life industry environment where everything is changing all the time. She pushed several of our leaders to think differently about things that we typically shy away from."
"Felicity is highly professional, customer focused and outcome orientated. She is able to listen, observe and provide solutions based on both practical and theoretical knowledge..."
"Felicity is an incredible leader... she inspired me with her courage, her knowledge, and her ability to support me whilst challenging me at the same time..."
"Felicity is constantly thinking of new strategies to enhance staff retention and engagement, productivity, profitability and brand consistency across all major touch points..."
How not to kill a business relationship
Sydney Morning Herald, The Age
Companies wasting money
Human Capital Magazine, ALB News
What hiring managers really want to see
Bowen Elridge, UK
Learning to listen to feedback
The conflict conundrum
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